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January 17, 2020

5 Things Every Community Laundry Area Should Have in 2020

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Is your property’s shared laundry room meeting the needs of residents and able to hold its own against competing properties? The laundry industry and customers’ expectations are changing fast. If you’re not keeping up, you may be losing out on potential revenue and potential tenants. As we kickstart the new year, we’re taking a look at a few things every multi-housing laundry operation should have in order to compete and stand out in 2020. 

1. Alternative payment options

There are numerous benefits of alternative payment systems for your multi-housing laundry — from increased customer satisfaction to increased revenue. Since research has shown that most people don’t carry cash anymore, offering alternative payment options in your property’s shared laundry area is a convenient and appealing perk for existing and potential tenants. Whether you opt for mobile app payment, debit/credit cards, or smart cards, it’s a great way to modernize and update your laundry area.  

2. Wash alerts and tracking

 Some of the biggest complaints in shared laundry areas are clothes getting left behind and tenants having long wait times for machines. One of the best ways to manage this is through laundry technology, like Speed Queen Insights, that allows residents to easily see how much time is left on a cycle and track what machines are in use via a connected device. On the flip side, whoever is in charge of your laundry room is able to see details about machines and make more informed decisions to manage the multi-housing laundry operation more efficiently.  

3. Advanced controls 

Today’s consumers crave a more customized, integrated experience and advanced options in all areas, including laundry. Offering commercial laundry equipment with advanced controls, like Speed Queen’s Quantum Controls, allow for that customized laundry experience. Users love features like multiple water-level options, temperature settings, multi-level and time-of-day pricing that allow them to have more control over their laundry and get the best clean possible. Plus, it’s a natural way to up-sell and increase revenue while still controlling utility costs.  

4. Eco-friendly machines

Utility costs are one of the top areas of concern for anyone involved in the laundry industry. With the rising costs of water, gas, and electricity throughout Illinois and Indiana, it’s more important than ever that you’re offering eco-friendly laundry equipment at your property in order to keep costs manageable for both you and your residents. In addition to your bottom line, it’s also just good stewardship. Sustainability and green initiatives are becoming increasingly important for both business owners and renters as environmental issues continue to dramatically impact the world in which we live. 

Read now: 
How Speed Queen Laundry Equipment Can Save Your Multi-Housing Facility Money on Utility Bills

5. An experienced laundry service provider

 There’s no doubt that property managers, owners, and landlords have a lot on their plate. Between dealing with tenant complaints, maintenance issues, and scheduling property showings, the last thing you want to worry about is maintaining and managing your shared laundry area. Unfortunately, we often see laundry rooms get put on the back burner because the property owner doesn’t have the expertise or time to manage it. Chances are you’re not a laundry expert  — and you shouldn’t have to be. That’s where partnering with an experienced commercial laundry service provider and/or leasing your laundry room comes in. The laundry distributor, like Coin-O-Matic, can take the stress off your plate by collecting coins, maintaining equipment, managing your laundry room, and offering ongoing support. It’s a win-win for both you and your tenants.  

What’s next?

 What are you waiting for? If you’re in the Illinois or Indiana area, let’s work together to make your multi-housing laundry room as efficient and profitable as possible in 2020. Learn more about how you can make your shared laundry room stand out to residents or contact us to get started. 

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